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55 Satellite Blvd NW Suwanee, GA 30024-2166

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EMC security building

Customer Support

BEEPS/CHIRPS/ALERTS:  TROUBLESHOOT YOUR SYSTEM >>

System Enhancements and Upgrades >>

Current Customers

Insurance Certificate Request

Request Technical Service for Your System

Request Equipment Upgrades and Add-Ons

Customer Update Form

Order Replacement Battery

Request New Yard Signs

New Customers

Alarm Registration Information

How to Test Your System

Dispatch Procedures

Referral Program

Customer Satisfaction Survey

Resources

Frequently Asked Questions

Self-Install Security System

Videos & Resouces

Video Doorbell Installation

Video Guide

Quick Start Guides & System Manuals

Total Connect Support

Free EMC Text-Alert

Opt-in to free EMC Text-Alert and get a text notification on your mobile phone, chat with your emergency contacts, and click to dispatch or dismiss the alarm.

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Security Cameras and Video Doorbells

Integrate security camera video with alarm monitoring to stay connected to what’s happening in and around your property.

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Mobile App Controls

Use your smartphone to arm/disarm your system, smart-devices and more.  Add an interactive app today.

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